IT Alternatives to Social Control in Organizations
نویسنده
چکیده
This paper extends theories of control as an organization design tool and empirically explores the efficacy of delegation technologies in providing the equivalent of social (clan) control for effort-averse agents engaged in low programmable, low outcome measurement task environments. The exploratory evaluation of delegation technologies suggests new control alternatives that are trust building and therefore offer alternative organizational design possibilities in lieu of social control.
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